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Ensure Cross-selling of products as per the target of the Branch via customer care executive.
Lead Generation for cross-sell products at the Branch and ensure the conversion.
Coordinate with different Product Managers for closure.
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Muthoot Finance Ltd. is an Indian financial corporation and the largest gold loan NBFC in the country. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins.
Job ID: 121987511
