Job Description
We Are Hiring Customer Relationship Manager (CRM)
Location: Prem Nagar, Najafgarh, New Delhi 110043
Apply Now: Send your resume to [Confidential Information]
Contact: 9910586457
DotMik Software Pvt. Ltd. is seeking a dynamic and result-oriented Customer Relationship Manager with at least 2 years of experience in the Payment Gateway, Fintech, or Travel industry. If you have a passion for building long-term client relationships, converting leads into active business, and understand the B2B ecosystem well we want to hear from you!
Key Responsibilities:
Identify, connect with, and approach new B2B clients relevant to the fintech and travel domain
Conduct effective cold calling, warm calling, and proactive follow-ups with potential clients
Schedule and attend physical meetings across Delhi/NCR and conduct digital meetings (Zoom/Google Meet) with remote clients
Explain our services like Payment Gateway, Payout APIs, CMS, and Travel APIs in detail to prospective clients
Handle end-to-end client onboarding, including documentation, account setup, and technical coordination
Manage and nurture relationships with existing customers, ensuring consistent support and retention
Maintain accurate lead records, follow-up logs, and update CRM systems regularly
Work closely with the sales and support teams to ensure seamless delivery of services
Meet weekly/monthly targets for lead conversions and onboarding
Requirements:
Minimum 2 years of relevant experience in Fintech / Payment Gateway / B2B Tech Sales
Strong understanding of Payout systems, CMS, digital payment solutions, and/or Travel API platforms
Proven ability to communicate professionally via phone calls, emails, and in-person meetings
Self-motivated, target-driven, and confident in independently handling leads and closing deals
Comfortable with both in-office work and field visits when required
Excellent verbal and written communication skills in English and Hindi
Educational Qualification:
Graduate in any stream (MBA in Sales/Marketing/Finance is a plus)
Prior exposure to working with fintech products and merchant services will be highly preferred
Job Type: Full-time (Work from Office)
Working Days: Monday to Saturday
Salary: Based on experience and will be finalized after the interview
Job Location: Office-based Prem Nagar, Najafgarh, New Delhi 110043
Interested candidates can send their resumes to:
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Call/WhatsApp: 9910586457
Join DotMik Software and be part of a growing fintech company shaping the future of digital payments and B2B solutions.
