Company - Thinksurf Media LLP
Academic Qualification - Graduation
Professional Skill - Knowledge of Website Domain, E-commerce & Paid Ad Campaigns (Mandatory)
Work Experience - 2 yrs - 3 yrs
Job Location - Thinksurf Media Mani Casadona
Shift Timing - 10 AM - 7 PM (Mon-Sat)
Salary Bracket - 25%-30% hike
Responsibilities:
- Build and maintain strong relationships with clients, ensuring high satisfaction and retention.
- Act as a point of contact for client queries related to website development, e-commerce platforms, and digital marketing campaigns.
- Coordinate with internal teams (designers, developers, and marketing) to ensure smooth project execution.
- Provide strategic insights and recommendations to improve client e-commerce performance.
- Monitor and analyze client website traffic, performance, and paid ad campaign results.
- Address client concerns promptly and work towards resolution.
- Stay updated with industry trends and digital marketing strategies.
- Good at Upselling and Cross Selling.
Requirements:
- 2-3 years of experience in website domain management, e-commerce platforms, and paid ad campaigns.
- Strong understanding of digital marketing, including Google Ads, Facebook Ads, and SEO.
- Excellent communication and client-handling skills.
- Ability to multitask and manage multiple client accounts efficiently.
- Problem-solving mindset with a customer-first approach.
