Customer Relationship Management Specialist

Company Description

An aggregator platform HQ in kochi

Role Description

We are seeking a Customer Relationship Management (CRM) Specialist Intern for our on-site location in Kochi. In this internship role, you will be responsible for supporting CRM strategies, maintaining customer accounts, and assisting with sales processes. You will collaborate with team members to improve client engagement and assist in managing customer data effectively. Additionally, you may be involved in various projects to enhance customer satisfaction and retention.

Qualifications

• Proficiency in Customer Relationship Management (CRM) tools and processes
• Strong Analytical Skills with the ability to interpret data and derive actionable insights
• Excellent Communication and interpersonal skills to foster positive customer interactions
• Knowledge of Sales strategies and techniques
• Basic understanding of Project Management principles and practices
• Ability to manage multiple tasks effectively in a fast-paced environment
• A service-oriented mindset with attention to detail