About the role:
We are looking for a dynamic and customer-focused Customer Relationship Manager to build strong relationships with clients and ensure a seamless customer experience. The ideal candidate will act as the key point of contact for customers, address their queries, and help strengthen long-term partnerships.
Role Description
- Manage and maintain strong relationships with existing customers.
- Serve as the primary point of contact for customer queries and support.
- Ensure timely resolution of customer concerns while maintaining high service standards.
- Coordinate with internal teams to ensure smooth service delivery.
- Monitor customer satisfaction and gather feedback for continuous improvement.
- Maintain records of customer interactions and update CRM systems.
Qualifications
- Bachelor's degree in Business, Marketing, or related field.
- 13 years of experience in Customer Relationship Management, Client Servicing, or similar roles.
- Strong communication and interpersonal skills.
- Ability to handle customer concerns efficiently and professionally.
- Good organizational and problem-solving skills.
- Having operations background is a mst
Interested candidates can apply via LinkedIn or
write to us at
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