Customer Relationship Management Manager

Hiring for CRM Manager - Noida

We are looking for professionals with 4–7 years of experience in CRM, Customer Experience, Customer Service, or Complaint Management.

Key Skills:

• CRM Tools

• MS Excel & Power BI

• Complaint Management

• NPS & VOC Programs

• Customer Feedback Analytics

• Service Recovery

• Dashboard Reporting & Analysis

• Customer Journey Improvement

Preferred Industry:

QSR, Retail, Hospitality, or FMCG

Location: Noida