Most companies send notifications.
We build habits.
At Quickeee, CRM is not about campaigns.
It's aboutgetting customers to come back - again and again.
What you'll do
- Owncustomer communication across channels:
- WhatsApp
- Push notifications
- Email
- Plan and executedaily/weekly CRM campaigns:
- New drops
- Try & Buy nudges
- Abandoned cart recovery
- Re-engagement flows
- Createsegmented campaigns:
- New users vs repeat users
- High-value customers
- Inactive users
- Work closely with:
- Catalogue team (what to push)
- Ops (what's actually available)
- Marketing (campaign alignment)
- Track and optimize key metrics:
- Open rates
- Click-through rates
- Conversion rates
- Repeat purchase rate
- Build and improveautomated journeys:
- Onboarding flows
- Post-purchase engagement
- Try & Buy follow-ups
- Ensuretiming + relevanceof communication (not spam)
What matters here
- Right message > more messages
- Timing is everything
- Personalization wins
- Speed of execution
You'll thrive here if
- You understandcustomer psychology
- You know what makes people click, open, and buy
- You can think infunnels and journeys, not just campaigns
- You're bothcreative + analytical
You won't enjoy this if
- You send bulk messages without thinking
- You rely only on templates
- You don't track performance
Bonus (not mandatory)
- Experience with CRM tools (Clevertap, MoEngage, WebEngage, etc.)
- Experience in e-commerce / quick commerce
- Understanding of fashion buying behaviour
Why this role matters
In our model, acquisition gets attention.
Retention builds the business.
Your job is simple:
Make Quickeee a habit.
If you can do that,
- we want to hear from you.
