Customer Relationship Management Executive

Role Description

This is a full-time, on-site role for a CRM Executive based in Noida. The CRM Executive will be responsible for day-to-day customer relationship management, focusing on customer retention, enhancing customer experience, and supporting sales efforts. The role will also involve analyzing customer data to optimize engagement and develop strategic communication plans to improve customer satisfaction.

Qualifications:

• Strong Communication and Customer Experience skills
• Proficiency in Customer Retention and Sales strategies
• Analytical Skills for data analysis and strategic planning
• Experience in CRM software and tools
• Ability to work effectively on-site and as part of a team
• Bachelor's degree in Business, Marketing, or related field

Salary: 15k to 20k

Job location: Noida sector-7