Customer Relationship Management Executive

Company Description

BookMyAssets - A BMA Group of Company is a trusted real estate developer and investment partner specializing in registry-ready residential and investment plots in Dholera Smart City and beyond. Known for transparent documentation, NA approvals, and comprehensive due diligence, the company ensures secure and future-ready investments for clients. Notable for its flagship project, Westwyn Estate, located near Dholera Special Investment Region (SIR), BookMyAssets offers opportunities in one of Gujarat's most rapidly growing development corridors. With competitive pricing and a focus on personalized advisory, the company serves both first-time buyers and experienced investors to make confident and rewarding real estate decisions.

Job Title

CRM Executive After Sales

Role Summary

Handle all after-sales customer communication, including receipts, welcome letters, payment mails, and engagement messages. Ensure a smooth and professional customer experience.

Salary

25,000 - 30,000 / Month

Key Responsibilities

• Send receipts, welcome letters, and confirmation emails

• Share payment reminders and follow-up emails

• Send birthday and festive mails to customers

• Maintain customer data and CRM records

• Coordinate with sales and accounts teams

• Design basic email creatives using Canva

Skills Required

• Graduate with 1 to 2 years of CRM or coordination experience

• Strong email drafting and communication skills

• Good hands-on Canva and CRM tools

• Detail-oriented and customer-focused