Description
We are looking for a Customer Relationship Intern to join our dynamic team in India. This role is ideal for freshers/entry-level candidates who are eager to learn about customer relationship management and gain practical experience in a professional setting.
Responsibilities
- Assist in managing customer relationships and communications.
- Support the team in resolving customer queries and issues in a timely manner.
- Contribute to the development of customer engagement strategies.
- Help in maintaining customer databases and documentation.
- Participate in team meetings and provide feedback on customer interactions.
- Assist in conducting customer satisfaction surveys and analyzing results.
Skills and Qualifications
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build relationships.
- Basic knowledge of customer relationship management (CRM) systems.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work in a team and collaborate effectively.
- Strong organizational skills and attention to detail.
- Positive attitude and willingness to learn.
