Skills:
Customer Service, Customer Relationship Management (CRM), Customer Care, Customer Support, Telecaller, Voice process,
- Handle inbound and outbound customer calls in a professional manner.
- Address customer queries, concerns, and complaints efficiently.
- Provide accurate information about products, services, or processes.
- Maintain strong customer relationships through excellent communication.
- Record customer interactions and update CRM systems.
- Follow up with customers to ensure resolution and satisfaction
Required Skills
- Excellent verbal communication skills in English (additional languages are a plus)
- Strong listening and interpersonal skills
- Ability to handle pressure and manage difficult conversations
- Basic computer knowledge and familiarity with CRM tools
- Problem-solving and multitasking abilities
- Customer-focused attitude
Work Location:- Madhavaram
Contact Number:- 7845538073
