Location: Work From Office
Experience: 6 Months 1Years
Salary: 10000 20,000 per month
Shift: Day Shift
Job Responsibilities:
- Handle customer inquiries via calls, emails, and chat professionally
- Build and maintain strong relationships with existing and new customers
- Understand customer needs and provide accurate information/support
- Resolve customer complaints and issues in a timely manner
- Maintain customer records and update CRM systems
- Follow up with customers to ensure satisfaction
- Coordinate with internal teams for smooth issue resolution
- Meet daily/weekly customer interaction targets
Required Skills & Qualifications:
- Graduate / Undergraduate can apply
- Minimum 6 months to1years of experience in customer support or relationship management
- Good communication skills (English & Hindi)
- Basic computer knowledge (MS Excel, Email, CRM)
- Problem-solving and customer-focused attitude
- Ability to work in a team and under pressure
Why Join Us
- Growth opportunities
- Friendly work environment
- Performance-based incentives
