Company Description Real Jobs Consulting Services is a leading placement and HR consultancy based in Gurgaon, known for delivering reliable talent solutions to businesses and job seekers. The firm offers a wide range of services, including HR consultancy, manpower recruitment, domestic placement, career guidance, and work-from-home opportunities. A team of experienced consultants focuses on maximizing clients business potential through strategic HR support and deep knowledge of placement operations. Many organizations and professionals across Gurgaon rely on Real Jobs Consulting Services for trusted, long-term partnerships and efficient recruitment outcomes.
Role Description The Customer Relationship Executive (Apparel) will be responsible for managing and nurturing relationships with clients in the apparel sector, ensuring their needs and expectations are consistently met. Day-to-day responsibilities include handling customer inquiries, coordinating orders and deliveries, resolving service issues, and maintaining accurate records of client communication and feedback. The role involves collaborating with internal teams to support client requirements, monitoring customer satisfaction levels, and proactively identifying opportunities to strengthen business relationships. This is a full-time, on-site role based in Noida, requiring regular interaction with clients and stakeholders to support smooth operations and long-term partnerships.
Qualifications
- Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on delivering positive experiences and timely support.
- Candidates should possess Business Relationship Management and Client Relations skills to build, maintain, and grow long-term partnerships in the apparel domain.
- Candidates should possess excellent Communication skills, including clear verbal and written communication, active listening, and professional presentation.
- Relevant experience in apparel, retail, or customer-facing roles, preferably in a consulting or placement environment.
- Ability to work on-site in Noida, manage multiple client accounts, and use basic office and CRM software efficiently.
- Strong problem-solving abilities, attention to detail, and a collaborative approach to working with cross-functional teams.
- Graduate degree in any discipline; a background in business, marketing, or fashion/apparel management is an advantage.
