Job Description
CRM Executive – Job Opening
Company: Midamas Jewells
Location: Andheri East
Experience: 1–3 Years
Industry: Jewellery Industry
Job Summary
We are hiring a CRM Executive to manage customer relationships, follow-ups, loyalty programs, and customer engagement activities for Midamas Jewells. The candidate should have strong communication skills and experience in customer handling or CRM operations.
Key Responsibilities
• Maintain customer database and CRM records
• Handle customer follow-ups and queries
• Execute SMS, WhatsApp, and email campaigns
• Coordinate loyalty and retention activities
• Generate customer reports and insights
• Work closely with sales and marketing teams
Requirements
• Graduate in any discipline
• 1–3 years of CRM/customer service experience
• Good communication and coordination skills
• Knowledge of Excel and CRM tools preferred
• Jewellery or retail industry experience is an advantage
Apply Now
Send your resume to: [Confidential Information]
Contact number: 8208826479
