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Sahayak Associates

Customer Relations Executive

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  • Posted 27 days ago
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Job Description

About Sahayak Associates

Sahayak Associates is a Wealth Management firm that offers a complete range of solutions to help build, manage and preserve wealth for its clients by executing strategies that maximizes growth and optimizes risk.

At Sahayak, we are determined to offer a seamless customer experience that maintains the highest standards of confidentiality and keeps the interest and financial goals of our customer in mind.

Sahayak Associates comprises a team of experienced Finance Professionals and is one of the fastest growing Wealth Management firm in the region handling more than 500 clients at present.

Job Title:

  1. Customer Relations Executive- Investments

Job Responsibilities

  • Provide prompt, accurate, and friendly customer service. This will include responding to inquiries regarding Financial Planning, investment options, documentation, assisting with transfers, goal mapping and performance review against client goals.
  • Prospect for new business through various channels and follow up with warm leads.
  • Use a customer-focused, needs-based process to educate customers about investment options
  • Hold internal and client facing status meetings, and updates that report on performance, issues, and continuous improvement
  • Create and maintain comprehensive project and client documentation
  • Plan and facilitate client-planning sessions to ensure all contractual obligations are met and performance of client's portfolio is on par with expectations
  • Build strong working relationships with clients, stakeholders, and team members through effective communication throughout the client life cycle

Job Requirements

  • Minimum College degree with 1-2 years of experience within the financial management industry: equity, investments, insurance etc.
  • Have a good understanding of core business concepts and certification courses in investment and financial markets.
  • Must be a Self-starter with a passionate, positive and enthusiastic attitude.
  • Excellent communication, presenting and reporting skills in English language
  • desired
  • Expertise in Microsoft Office products especially Microsoft Excel
  • Have access to a laptop, personal conveyance and smartphone for work purposes
  • Is willing to work and travel according to the client schedules/ routines.

For more information, please call/email us at: [Confidential Information] ,+91-99159-87388

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About Company

Job ID: 136866925