Customer Relations & Sales Executive

Job title: Customer Relations & Sales Executive

Location: Bangalore (on-site at Aura Sports Arena)

Employment type: Full-time

About Aura Sports Arena

Aura Sports Arena is a premier sports and fitness destination in Bangalore. We bring together athletes, fitness enthusiasts, and the wider community through world-class facilities, programs, and experiences.

The role

We're hiring a Customer Relations & Sales Executive to be the face of Aura. the person members and prospects interact with from their first walk-in to their long-term journey with us. This is a combined role: equal parts relationship-building and active sales. If you love sports, enjoy people, and want to grow in a fast-moving fitness business, this is for you.

What you'll do

• Convert walk-ins, calls, and inquiries into memberships and program sign-ups
• Build long-term relationships with members onboarding, check-ins, retention
• Handle member queries, feedback, and resolutions with care and ownership
• Drive sales targets across memberships, programs, events, and bookings
• Maintain CRM records, follow up on leads, and report on sales pipeline
• Coordinate with coaching and operations teams to deliver a great member experience

What we're looking for

• Strong communication skills in English and Kannada / Hindi
• A people-first attitude warmth, patience, and genuine interest in members
• Drive to hit and exceed sales targets
• Comfort with CRM tools, basic Excel, and digital communication
• Interest in sports, fitness, or wellness is a big plus
• Freshers welcome attitude and energy matter more than years on a CV

Details

• ₹4–4.3 LPA + Incentives, full-time
• On-site at Aura Sports Arena, KR Puram, Bangalore
• 6-day week with a weekday off (weekends are our busiest days)
• Growth path into senior CR, sales lead, or center management roles