Customer Master Data Management (MDM) Lead
Customer Master Data Management (MDM) Lead
PerkinElmerEarly Applicant
- Posted 2 months ago
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Job Description
Key Responsibilities:
- Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
- Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
- Improve SAP Salesforce customer data flows and reimplement pushtoSAP processes
- Enable bulk account creation and standard onboarding workflows
- Establish data governance policies, stewardship model, and approval workflows
- Drive data quality dashboards and remediation initiatives
- Partner with Sales, Finance, Compliance, and Operations
- Coordinate MSP delivery and internal resources for execution
- Basic Qualifications
- 6–10 years experience in Customer MDM / CRM data governance
- Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
- Experience managing hierarchies, data quality, and global customer onboarding
- Strong business partnering and leadership capability
- Deep functional and technical understanding of MDM for large & complex organization
- Effective stakeholder and vendor management
- Continuous improvement mindset and strong sense of ownership.
- Along with managing day-to-day operational needs, be able to improve short-to-long term
- Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.
More Info
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Key Skills
Salesforce Account model
EBX
SAP Business Partner
CRM data governance
global customer onboarding
Customer MDM
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