About the Opportunity
Looking to build a rewarding career in an international work environment Join a fast-paced, performance-driven team where your communication skills and problem-solving abilities make a real impact. This role offers stability, growth, and attractive incentivesperfect for both freshers and experienced professionals.
Key Responsibilities
- Handle outbound/inbound customer interactions with professionalism
- Engage with customers to resolve account-related queries and concerns
- Maintain a courteous and empathetic approach during conversations
- Negotiate and guide customers toward mutually beneficial solutions
- Update customer records accurately in the system
- Meet daily/weekly performance targets and quality standards
Shift & Work Schedule
- Shift Timing: Between 5:30 PM 10:30 AM (Any 9-hour rotational shift + 1-hour break)
- Working Days: 5 days a week
- Week Offs: 2 rotational offs
Compensation & Benefits
- Salary Range: 17,000 28,000 (In-hand)
- Incentives:
- 2,000 Performance Bonus
- 1,000 Attendance Bonus
- Opportunity to earn more based on performance
Eligibility Criteria
- Minimum Qualification: HSC / Graduate (any stream)
- Freshers and experienced candidates (BPO/Non-BPO) can apply
- Age limit: Up to 39 years
Skills Required
- Excellent English communication (verbal & comprehension)
- Strong convincing and negotiation skills
- Ability to handle challenging conversations calmly
- Basic computer knowledge and typing skills
- Target-oriented mindset with a positive attitude
Selection Process
1 HR Screening Round
2 Operations Round (Final Round)
What Makes You a Great Fit
- Confident communicator with a customer-first approach
- Comfortable working in evening/night shifts
- Quick learner who can adapt to dynamic processes
- Motivated to achieve targets and earn incentives
Why You Should Apply
- International exposure with global customers
- High earning potential with incentives
- Fast-track growth opportunities
- Dynamic and supportive work environment
Interested
Send your CV to [Confidential Information]
