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Customer Insights (CDP) Consultant
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Customer Insights (CDP) Consultant
Hitachi SolutionsThis job is no longer accepting applications
Job Description
- Data Analysis: Ability to collect, process, and analyze large datasets to derive insights about customer behavior, preferences, and trends.
- Statistical Knowledge: Proficiency in statistical methods and the use of statistical software (e.g., R, SPSS, SAS) for data analysis.
- Data Visualization Tools: Skill in using tools such as Power BI to create dashboards and visualizations that communicate insights effectively.
- Customer Relationship Management (CRM) Systems: Familiarity with CRM platforms like Salesforce or Microsoft Dynamics to understand customer interactions and history.
- Database Querying: Ability to write and execute SQL queries for extracting and analyzing data from databases.
- Customer Insights Experience: Prior experience in a role focused on customer analytics, market research, or business intelligence would be great.
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About Company
Hitachi Solutions is a leader in providing industry solutions based on Microsoft Dynamics AX and Microsoft Dynamics CRM. Hitachi Solutions provides its customers with industry focus, software industry domain expertise, and proven tier-1 people. Hitachi Solutions works with its customers to understand their unique formula for success and develops solutions that improve their business and attain measurable results.2011, 2009, 2006 & 2005 Microsoft Dynamics Partner of the Year (Finalist 2008, 2007). Microsoft Global Dynamics Award (Global Dynamics Partner of the year) 2014.