Customer Engineer, Small/Medium Businesses Platform (English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in English fluently to support client relationships.

Preferred qualifications:

• Experience working with the small and medium business segment.
• Experience prospecting, building, and maintaining new customer relationships, with a passion for building out Greenfield territories.
• Knowledge of systems management concepts (e.g., image management, patching, automated deployment, etc.).
• Knowledge of security concepts such as encryption, identity management, access control, attack vectors, and pen testing.

Responsibilities:

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, creating and building customer relationships.