Customer Data Representative

Customer Data Representative - Urgently Hiring

Department:Customer Experience

Employment Type:Full-Time | Individual Contributor

Work Schedule:5 Days Work from Office

Location:Welspun One Pvt. Ltd., Bagalur, Hosur, Tamil Nadu 635103 /

Delhi (soon relocating to Noida A-05, Sector-67, Noida, 201301)

Company:Global Water Solutions (GWS)

Availability:Immediate / Up to 1 Month Notice Period

Number of positions- 4

Compensation:Competitive Salary + Performance-Based Bonus

About Global Water Solutions (GWS)

Global Water Solutions (GWS) is one of the world's largest pressure tank and water enhancement product manufacturers. Since its founding, GWS has focused on improving lives by providing clean water worldwide and facilitating access to it.

At GWS, you will gain international exposure in a dynamic and friendly environment. We foster a fair, achievement-oriented culture where employees are valued, motivated, and encouraged to grow. As a people-centric organization, we promote a collaborative, engaging, and performance-driven work environment.

Role Overview

We are looking for a proactive and detail-orientedCustomer Data Representativeto join our Customer Experience team. This role is ideal for someone who thrives on building strong customer relationships, managing data and orders accurately in ERP systems, and ensuring seamless coordination between customers, vendors, and global teams.

You will act as thefirst point of contact for customers, ensuring smooth order processing from inquiry to delivery while maintaining high levels of service excellence.

Key Responsibilities

• Build and maintain strong relationships with customers, acting as the primary point of contact.
• Resolve customer issues, answer queries, and provide regular order updates.
• Process inquiries and customer orders accurately in the ERP system (NetSuite/Oracle or similar).
• Coordinate daily with vendors, freight forwarders, and global colleagues to ensure timely order fulfillment.
• Monitor order lifecycle from entry to successful product delivery.
• Maintain accurate customer and order data in ERP systems.
• Ensure compliance with internal processes and quality standards.

Required Qualifications & Skills

• Minimum 2 years of experience in customer service, customer care, administration, export/import, or purchase assistance.
• Hands-on experience with a cloud-based ERP system (NetSuite, Oracle, or similar) is mandatory.
• Strong written and verbal communication skills in English.
• High attention to detail and strong organizational skills.
• Customer-oriented mindset with effective problem-solving abilities.
• Ability to multitask and work proactively in a fast-paced environment.
• Self-motivated, flexible, and capable of working both independently and within a team.
• Willingness to work from office (5 days a week).
• Must reside within reasonable commuting distance from the office location.

What We Offer

• Competitive salary package
• Health insurance
• Performance-based annual bonus
• International exposure
• Professional, supportive, and growth-oriented work environment
• Long-term career development opportunities

Why Join Us

• Be part of a globally recognized organization making real-world impact through water solutions.
• Gain exposure to international markets and cross-functional collaboration.
• Work in a structured yet entrepreneurial environment with high ownership and visibility.
• Build a rewarding career in a fast-growing, globally expanding company.

Join Our Team

If you are a customer-focused professional who enjoys building relationships, managing data with precision, and ensuring exceptional service delivery, we encourage you to apply and become part of our growing global team.

Website: www.globalwatersolutions.com