Job Title: Customer Compliance Analyst
Location: India
About noon
We're building an ecosystem of digital products and services that power everyday life across the Middle Eastfast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a Customer Compliance Analyst who can help us move even faster.
noon's mission: Every door, every day.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
Key Responsibilities:
You will:
- Understand the various operations across customer driven risk in the e-commerce industry.
- Understand the requirements of stakeholders and map them with the data sources/data warehouse.
- Provide execution support on buyer risk assessment and system availability.
- Follow SOP to perform analysis on abusive datasets
- Develop and oversee the initiation of strategy recommendations.
- Perform analysis to segment customers based on their behavior and develop targeted solutions to prevent coupons, installs, inventory fraud, and buyer abuse
- Collaborate with various teams to gain additional insights and provide recommendations
- Knowledge of SQL is a plus
Requirements
- Min. 6 months - 1 Year working experience in E-commerce / payments / fraud prevention background preferred.
- Proven experience in working with databases & Excel in a business environment
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Detail-oriented and must have an aptitude for solving unstructured problems.
- The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem.
- Flexibility with working in rotational shifts and week offs.
- Applicants with fluency in English
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Who will excel
- We're looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learn is essential.
