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TheCustomerServicestrategyincludesthepreparationofstrategicpointsforsparepartsstocksandtechnicalpersonneltodirectlymanagerelationshipswithcustomersandsuppliers.Thesestrategicstocksneedtobemanagedwithphysicalmovementsanddocumentarymovementsofordersandshipmentstocustomers.ThisrolecoversbothresponsibilitiesofthesparepartswarehouseandthefunctionofInsideSalestohandlecustomerrequestsfromtheareaandthenecessaryinternalandexternaldocumentation.
Tohaveadeepercommunicationwiththecustomers,theCustomerCareSpecialistshallvisitthecustomerandinstallationsonaregularbasistowitnessthestatusofthefiltersandsuggeststhecustomerforeventualmaintenanceworkstobedoneandsparepartstobe purchased.
Thisactivity ispropaedeutictothesubmissionofproposalmadebyaftersalescommercialdepartment.
Tasks:
Skills:
Mantras2Success aims to be a one stop solution for all the career-related problems of the modern- day professional. We provide job advice along with our top notch recruitment services that are smooth and hassle free, in nature. On the other end, we aid companies in the following ways - 1) Helping them recruit great talent by offering a pool of candidates for them to select 2) Through HR Consulting, we help companies make appropriate HR policies procedures so that HR can be a driver of growth for them. In a nutshell, we bridge the gap between skills and opportunities, and we do it the best in the market.
Job ID: 122263309
