Position- CCO (Customer Care Officer)
Job Locations- Hyderabad (Banjara Hills)
Qualification- Diploma / Graduate with any specialization
Experience- 1 to 4 YEARS
Job Description
- Interact with customer to receive complaints.
- Support Service head in assigning calls to service team members
- Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed)
- Help Branch Head and Service Head in creating monthly Excel based reports as per format.
Skills Required
- Good at communication in Local language
- Reasonable in English writing and verbal communication
- Knowledge of Advanced EXCEL
NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS
Please note This is a branch position.
Thanks
This job is provided by Shine.com
