Customer Care Executive

Position: Customer Care Executive

Job Location: Nadiad/Anand, Dahod/Godhra, Jamnagar, Bhuj/Gandhidham, Mehsana

Job Description

• Install e-learning software at customer locations.
• Troubleshoot software issues and address technical queries related to software and hardware.
• Coordinate with the development team to resolve major or recurring customer issues.
• Ensure timely and proper service delivery to customers.
  
  

Compensation: 1,50,000 to 2,40,000 per annum, based on the candidate's skills and experience.

Desired Profile

• Fluency in Gujarati is mandatory.
• Basic knowledge of hardware/software networking.
• Familiarity with operating systems like Windows and Linux is preferred.
• Hardworking and goal-oriented individual with a proactive mindset.
  
  

Experience: 6 months to 2 years

Industry Type: IT – Sales & Marketing

Functional Area: Customer Service

Education: Minimum HSC (Higher Secondary Certificate) or above

Key Skills

• Software/Hardware Networking
• Sales
  
  

This role is ideal for candidates with a technical background, excellent communication skills, and a strong focus on customer satisfaction, ensuring service excellence.

Skills: familiarity with operating systems like windows and linux,software,customer,sales,software/hardware networking,skills,basic knowledge of hardware/software networking,customer care,communication skills,fluency in gujarati,networking