Customer Care Executive – Hospital Call Center (Inbound)

Job Role:

We are hiring Customer Care Executives for a Hospital Call Center (Inbound Process). The role involves handling inbound calls from patients, providing information about hospital services, and assisting with appointment bookings.

Responsibilities:

• Handle inbound calls from patients and attendants
• Provide information about hospital services and doctors
• Book and reschedule appointments
• Update call details in the system
• Handle calls politely and professionally
• Escalate issues when required

Language Requirement (Mandatory):

Candidates must speak any three of the following languages:

• English
• Hindi
• Telugu
• Bengali

Eligibility:

• Any Graduate / Undergraduate
• Freshers can apply
• Experience in BPO / Call Center / Customer Service is an advantage
• Must be willing to work in rotational shifts

Job Type: Work from Office Madhapur