Customer Care Executive

Company Description

Labhdayak has been a trusted partner of Godrej Interio since 1998, specializing in providing interior solutions for homes and offices. With expertise in storage solutions for industries, homes, offices, hospitals, and educational institutions, we are dedicated to enhancing spaces with functionality and aesthetics. Our in-house design team works closely with clients to transform their environments. Registered on GeM and associated with esteemed Central Government agencies like OFDR, DRDO, and Defense establishments, Labhdayak stands for quality, innovation, and excellence.

Role Description

This is a full-time on-site role for a Customer Care Executive based in Pune. The Customer Care Executive will handle day-to-day interactions with customers, address their inquiries, and ensure high levels of customer satisfaction. Responsibilities include providing excellent customer support, resolving customer issues, engaging in effective communication, and assisting in sales support to promote company offerings and solutions.

Qualifications

• Proficiency in Customer Support and Customer Service
• Ability to ensure Customer Satisfaction through proactive problem-solving
• Strong verbal and written Communication skills
• Basic understanding of Sales and client relationship management
• Prior experience in a customer-facing role is a strong advantage
• Ability to work on-site in Pune and handle customer interactions professionally
• Excellent organizational and time management skills
• Ownership of a 2 wheeler