Customer Care Executive

Company Description

Innova ESI has been a trusted provider in the internet and VoIP industry since 1995. Offering a wide array of services such as fiber optic internet, metro-ethernet, and voice over IP, we cater to both residential and commercial customers across local and national markets. Whether analog or digital, we specialize in seamless data connectivity solutions tailored to meet customer needs. Our longstanding commitment to innovation and reliability sets us apart in the telecommunications industry.

Job Location-Jaipur.

Walkin Interview Only.

Experience-3-5 Years.

Shift Timings -6:30 PM-3:30 AM.

Salary Range-4-5 LPA.

Client-MNC.

Strong exposure to telecom processes (billing / order management / service management) – preferred.

Prior experience in BPO/KPO or shared services environment.

Working knowledge of billing or order management tools.

Excellent verbal and written communication skills.

Strong analytical and problem‑solving abilities.

Proficient in MS Excel and handling MIS / reporting trackers.

Exposure to tools such as Salesforce, Oracle, SAP – preferred.

Educational Qualification

Any graduate: B.Com / BBA / B.A / B.Sc / B.Tech or equivalent.

Finance / Commerce background preferred, but not mand