Job Description

Description

We are seeking a motivated and enthusiastic Customer Care Executive/Telesales/Collections etcto join our clients. This role is ideal for freshers or entry-level candidates/experienced candidates who are looking to build a career in customer service.

International Voice Process Work location: Manyata Tech Part, BTM, Whitefield, Brookfield, Marathalli, Mahadevpura, Bellandur, Kengeri, Bommanahalli

Domestic Voice Process Work location: Marathahalli, Hoodi, Bommanahalli, Bellandur, Brookefield, Whitefiled, Kormangala, Bellandur, Kudlugate

Based on your nearest location share your resume to 87921 98081 along with the below details:

Current location:

Current Salary:

Expected Salary:

Notice Period:

Responsibilities

Handle incoming calls and customer inquiries in a professional manner.
Provide accurate information regarding products and services.
Resolve customer complaints and issues effectively and efficiently.
Document all customer interactions in the system.
Follow up with customers to ensure their concerns are addressed.
Collaborate with team members and other departments to improve customer satisfaction.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi (additional languages are a plus).
Strong problem-solving skills and ability to remain calm under pressure.
Basic computer skills and familiarity with CRM software or customer service platforms.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong interpersonal skills with a customer-oriented attitude.