Customer Care Executive
Altruist Technologies Private LimitedThis job is no longer accepting applications
Job Description
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. The ideal candidate should have 0-5 years of experience in customer service and possess excellent communication and problem-solving skills.
Responsibilities
- Answering customer inquiries via phone, email, and chat in a timely and professional manner
- Resolving customer complaints and issues to ensure customer satisfaction
- Processing customer orders and payments
- Providing product information and recommending products to customers
- Maintaining accurate customer records and data
Skills and Qualifications
- Bachelor's degree in any field
- 0-5 years of experience in customer service or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and analytical skills
- Proficiency in MS Office and customer service software
- Knowledge of customer service principles and practices
- Fluency in English and Hindi (written and verbal)
Master in Landscape Architecture, 12th Class (XII)
More Info
Key Skills
About Company
Altruist Technologies is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 14,000 professionals specialize in unlocking value by providing excellent service to our client’s customers, while delivering desired business outcomes. By building “same side of the table” relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability