Customer Care Executive
Altruist Technologies Private LimitedThis job is no longer accepting applications
Job Description
Description
We are seeking a highly motivated and skilled Customer Care Executive to join our team. The ideal candidate should have 0-5 years of experience in customer service and be able to communicate effectively with customers. The candidate should be able to work in a fast-paced environment and be a team player. This is a full-time position with competitive compensation and benefits.
Responsibilities
- Answering customer queries via phone, email, and chat
- Providing product information to customers
- Handling customer complaints and grievances
- Processing orders and returns
- Maintaining customer records and updating databases
Skills and Qualifications
- Good communication skills in English and Hindi
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills (MS Office, CRM software)
- Experience in customer service is preferred but not mandatory
- Minimum educational qualification: 12th passed
Master in Landscape Architecture, 12th Class (XII)
More Info
Key Skills
Customer-service
Product-knowledge
Time-management
Attention-to-detail
About Company
Altruist Technologies is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 14,000 professionals specialize in unlocking value by providing excellent service to our client’s customers, while delivering desired business outcomes. By building “same side of the table” relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability