Customer Care Email Support
T & M Services Consulting Private Limited- Posted 10 hours ago
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Job Description
Description
We are looking for enthusiastic freshers/entry-level candidates to join our Customer Care Email Support team in India. In this role, you will be responsible for providing exceptional support to our customers via email, ensuring their inquiries are addressed promptly and accurately.
Responsibilities
- Respond to customer inquiries via email in a professional and timely manner.
- Provide accurate information and troubleshooting assistance to customers.
- Maintain a high level of customer satisfaction by effectively addressing concerns and resolving issues.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with other departments to escalate and resolve complex issues.
Skills and Qualifications
- Excellent written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Basic understanding of customer service principles and practices.
- Proficiency in using email and customer support software.
- Familiarity with common computer applications and tools.
Spotlight
- Annual leaves, Performance bonus
Bachelor in General Studies (BGS), Bachelor of Applied Science (BAS), Bachelor of Interdisciplinary Studies, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor Of Technology (B.Tech/B.E), Bachelor of Science (B.Sc), Bachelor of Arts (B.A), Bachelor of Education (B.Ed), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Business Management (BBM), Master in Landscape Architecture, Doctor of Ministry, Master of Health Science (MHSc)
More Info
Key Skills
About Company
Our Client is a Top 10 Business House with business activities ranging from financial services, information technology, power, BPO, chemicals etc.
About us:
T&M Services Consulting Pvt Ltd (T&M), is a professionally managed customer oriented HR Outsourcing & RPO company specilizing in Permanent Staffing, Temp Staffing, Executive Search for Middle and Senior Management, RPO and Employee Leasing and Training Service provider for leading companies in India and Abroad.
T&M has its HO at Mumbai, with presence in Delhi, Bangalore, Mumbai, Chennai and Hyderabad and is currently supporting projects and professionals in more than 400 locations.
About Recruiter
Dipeeka Rane