Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead

Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.

Must have skills : Microsoft Dynamics 365 Commerce Technical

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

SUMMARY:

The Lead Software Engineer (LSE) will serve as a senior technical leader with deep expertise in Microsoft Dynamics 365 Commerce (e-commerce, POS, and Commerce Scale Unit) and modern engineering practices. This role bridges retail and digital commerce business processes with solution architecture, extension development, integrations, and operational excellence. The LSE will drive innovation, mentor engineering teams, and take ownership of solution design, product delivery, and enterprise-scale modernization initiatives across omnichannel commerce.

Roles & Responsibilities:

• Lead solution and feature design for D365 Commerce (e-commerce, POS, and Commerce Scale Unit), facilitating demos and technical deep-dives for engineering teams and business stakeholders.
• Translate retail and digital commerce business processes into technical and functional specifications, guiding architecture decisions and providing constructive feedback during design and code reviews.
• Architect and deliver scalable omnichannel solutions leveraging D365 Commerce configuration, Commerce extensions (POS/CRT/commerce runtime), and integrations with upstream/downstream systems (ERP, payments, tax, loyalty, inventory, OMS, CRM).
• Own integration design and implementation using Commerce APIs, Dataverse, Power Platform, and Azure integration services, ensuring reliability, scalability, and observability.
• Collaborate with PM/TPM/EM to drive program-level prioritization across releases manage dependency alignment across channel deployments (store/POS, e-commerce, CSU) to ensure business value delivery.
• Facilitate PI planning, backlog refinement, and delivery tracking define technical milestones, risks, and mitigation plans aligned to enterprise objectives and retail calendars.
• Lead incident response and on-call procedures for commerce production systems, ensuring timely resolution, root-cause analysis, and effective communication for store and digital outages.
• Drive engineering excellence: establish coding standards, automated testing, performance baselines (POS responsiveness, e-commerce page performance), and secure development practices.
• Champion product ownership and operational readiness, taking accountability for solution design, delivery, release quality, and stakeholder satisfaction.
• Develop and maintain CI/CD pipelines using GitHub Actions and/or Azure DevOps automate packaging and deployment for POS, CSU, and e-commerce assets.
• Coach and mentor senior engineers and functional consultants on D365 Commerce architecture, extension patterns, troubleshooting, and integration best practices.
• Act as a versatile team contributor, collaborating across disciplines (product, operations, QA, security) and supporting Agile ceremonies and continuous improvement.
  
  

Additional Information:

• You will be working with a Trusted Tax Technology Leader, committed to delivering reliable and innovative solutions
• A 15 years full time education is required.