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Custom Software Engineer
Job Description
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Operations Management (ITOM)
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Job Summary
Architect, design, and implement scalable, secure, upgrade-safe ServiceNow WSD solutions. Lead modern workplace experiences (space management, reservations, workplace services) with strict CSDM alignment and platform best practices.
Key Responsibilities
Solution Architecture: Design and extend WSD applications (Space, Reservations, Workplace Case, Visitor, Concierge) using App Engine Studio, Flow Designer, UI Builder, Now Experience, Scripted REST APIs, and IntegrationHub.
CSDM & Data Integrity: Model workplace data per CSDM 4.0/5.0, enforce data governance, and integrate with Service Graph.
Automation & Integration: Build flows using Flow Designer, Decision Builder, and IntegrationHub integrate with ITSM, HRSD, Facilities, and external systems (MID Server, OAuth 2.0).
User Experience: Develop Next Experience Workspaces/Portals with UI Builder ensure WCAG accessibility configure AI Search, Virtual Agent, Next Best Action.
Security & Compliance: Implement ACLs, roles, scoped app protections, Zero Trust principles ensure GDPR/HIPAA compliance.
Testing & CI/CD: Develop ATF test suites participate in code reviews, instance scans, CI/CD pipelines (Application Repository, Git).
Mentorship: Guide junior developers champion WSD best practices track ServiceNow product roadmap.
Required Qualifications
Experience: 4+ years ServiceNow development 2+ years WSD/Facilities focus.
Platform Expertise: Scoped apps, Flow Designer, IntegrationHub, UI Builder, Now Experience.
CSDM: Proven CSDM 4.0/5.0 implementation.
Scripting: Advanced JavaScript (ES6+), Glide APIs, secure coding.
Integrations: IntegrationHub, MID Server, OAuth 2.0.
Testing/CI/CD: ATF, instance scan, pipeline management.
Security: Robust access controls and data privacy.
Preferred Qualifications
Certifications: CAD, CIS-WSD.
Service Graph Connectors, Decision Builder, AI Search.
Agile/Scrum, DevOps experience.
Enterprise or regulated environment background.
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Operations Management (ITOM)
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Job Summary
Architect, design, and implement scalable, secure, upgrade-safe ServiceNow WSD solutions. Lead modern workplace experiences (space management, reservations, workplace services) with strict CSDM alignment and platform best practices.
Key Responsibilities
Solution Architecture: Design and extend WSD applications (Space, Reservations, Workplace Case, Visitor, Concierge) using App Engine Studio, Flow Designer, UI Builder, Now Experience, Scripted REST APIs, and IntegrationHub.
CSDM & Data Integrity: Model workplace data per CSDM 4.0/5.0, enforce data governance, and integrate with Service Graph.
Automation & Integration: Build flows using Flow Designer, Decision Builder, and IntegrationHub integrate with ITSM, HRSD, Facilities, and external systems (MID Server, OAuth 2.0).
User Experience: Develop Next Experience Workspaces/Portals with UI Builder ensure WCAG accessibility configure AI Search, Virtual Agent, Next Best Action.
Security & Compliance: Implement ACLs, roles, scoped app protections, Zero Trust principles ensure GDPR/HIPAA compliance.
Testing & CI/CD: Develop ATF test suites participate in code reviews, instance scans, CI/CD pipelines (Application Repository, Git).
Mentorship: Guide junior developers champion WSD best practices track ServiceNow product roadmap.
Required Qualifications
Experience: 4+ years ServiceNow development 2+ years WSD/Facilities focus.
Platform Expertise: Scoped apps, Flow Designer, IntegrationHub, UI Builder, Now Experience.
CSDM: Proven CSDM 4.0/5.0 implementation.
Scripting: Advanced JavaScript (ES6+), Glide APIs, secure coding.
Integrations: IntegrationHub, MID Server, OAuth 2.0.
Testing/CI/CD: ATF, instance scan, pipeline management.
Security: Robust access controls and data privacy.
Preferred Qualifications
Certifications: CAD, CIS-WSD.
Service Graph Connectors, Decision Builder, AI Search.
Agile/Scrum, DevOps experience.
Enterprise or regulated environment background.
More Info
Key Skills
JavaScript ES6
Scoped apps
CSDM
Flow Designer
IntegrationHub
CI CD
Now Experience
OAuth 2.0
ATF
Glide APIs
UI Builder
ServiceNow IT Operations Management ITOM
About Company
