Job Description

Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeholders to drive successful outcomes. You will also engage in problem-solving activities, ensuring that the applications meet quality standards and user requirements while fostering a collaborative environment for your team.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate training and development opportunities for team members to enhance their skills.
Monitor project progress and implement necessary adjustments to meet deadlines.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow IT Service Management.
Strong understanding of IT service management processes and best practices.
Experience with application design and development methodologies.
Ability to analyze and troubleshoot application issues effectively.
Familiarity with integration techniques and tools within the ServiceNow platform.

Additional Information:

The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
This position is based at our Hyderabad office.
A 15 years full time education is required.