Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Cloud Contact Center Implementation

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with project teams to ensure that the software meets specific business requirements. The engineer applies modern development frameworks and follows agile methodologies to build scalable and efficient solutions. Collaboration and continuous refinement of software components are key aspects of the daily routine, ensuring that the final product aligns with client expectations and operational goals.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather and analyze requirements for custom software development.
• Maintain and update existing software components to improve performance and reliability.
• Document development processes and solutions to support knowledge sharing within the team.
• Assist junior team members by providing guidance and support in their tasks.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
• Experience with cloud-based platforms and integration techniques relevant to contact center environments.
• Strong understanding of software development lifecycle and agile methodologies.
• Ability to design scalable and maintainable software components tailored to business needs.
• Familiarity with troubleshooting and resolving complex software issues in cloud environments.
• Effective communication skills to collaborate with diverse teams and stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Cloud Contact Center Implementation.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.
  
  

, 15 years full time education