Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Genesys Cloud CX
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering innovation and continuous improvement in software development processes.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
- Maintain and enhance existing software components to improve performance and reliability.
- Document development processes and solutions to support knowledge sharing within the team.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Genesys Cloud CX.
- Experience with software development lifecycle and agile methodologies.
- Strong problem-solving skills with the ability to troubleshoot and resolve technical issues.
- Familiarity with modern programming languages and frameworks relevant to custom software development.
- Ability to write clean, maintainable, and efficient code.
- Good understanding of system integration and API usage.
Additional Information
- The candidate should have minimum 3 years of experience in Genesys Cloud CX.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
