Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : ServiceNow IT Operations Management (ITOM)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires taking ownership of the project lifecycle, coordinating with various stakeholders, and ensuring that the applications meet the desired requirements. The engineer acts as the main liaison for the project, guiding the team through challenges and driving the successful delivery of solutions. Collaboration and proactive problem-solving are key aspects of the daily routine, along with continuous evaluation and refinement of the software to align with evolving needs.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Oversee the implementation of best practices and ensure adherence to project standards.
• Mentor junior team members to support their professional growth and development.
• Facilitate effective communication between cross-functional teams to align project goals.
• Continuously monitor project progress and adjust plans to meet deadlines and quality expectations.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM).
• Strong knowledge of IT service management processes and workflows.
• Experience in configuring and customizing ServiceNow modules to meet business requirements.
• Ability to troubleshoot and resolve complex technical issues within the ServiceNow platform.
• Familiarity with integration techniques and tools to connect ServiceNow with other enterprise systems.
• Understanding of cloud infrastructure and its impact on IT operations management.
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in ServiceNow IT Operations Management (ITOM).
• This position is based at our Coimbatore office.
• A 15 years full time education is required.