Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Design, build and configure applications to meet business process and application requirements.

Must have skills : BMC Helix ITSM

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications meet the highest standards of quality and functionality.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of application specifications and user guides.
• Collaborate with cross-functional teams to gather requirements and provide technical insights.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in BMC Helix ITSM.
• Strong understanding of application development methodologies.
• Experience with integration of BMC Helix ITSM with other IT service management tools.
• Familiarity with scripting languages to automate tasks within BMC Helix ITSM.
• Knowledge of best practices in IT service management and application lifecycle management.
• BMC TSO (TrueSight Orchestration) role manage on designing, developing, and maintaining automation workflows to streamline IT processes.
• Integrating TSO with other IT tools, troubleshooting existing workflows, and ensuring compliance with security standards.
• Use TSO to automate service fulfillment for self-service requests.
• Integrate TSO with various systems, such as ITSM tools (like BMC Helix), monitoring systems, and infrastructure components.
• Troubleshoot and optimize existing workflows for performance, reliability, and efficiency.
• Maintain comprehensive documentation for all workflows, integrations, and automation standards.
• Collaborate with cross-functional teams to gather requirements and deliver automation solutions.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in BMC Helix ITSM.
• This position is based at our Pune office.
• A 15 years full time education is required., 15 years full time education