Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
JD — ServiceNow AI Developer (Entry Level) Key Responsibilities
- Develop AI-enabled features on ServiceNow (Now Assist, Virtual Agent, AI Search) using App Engine Studio, Flow Designer, and IntegrationHub.
- Implement agentic patterns for workflow automation and developer assistance.
- Author prompts and evaluators; contribute to RAG strategies and testing frameworks.
- Collaborate in agile pods with architects and product owners; participate in sprints and code reviews.
- Apply Responsible AI principles and follow secure engineering practices. Qualifications & Skills
- Strong fundamentals in JavaScript, REST APIs, and ServiceNow platform development.
- Familiarity with ServiceNow App Engine, Flow Designer, IntegrationHub, and Scoped Applications.
- Understanding of LLMs, prompt engineering, and evaluation metrics.
- Knowledge of Virtual Agent, AI Search tuning, and Now Assist configuration.
- Exposure to ServiceNow data models, UI policies, Business Rules, and client scripts.
- Awareness of integration patterns (SOAP/REST), MID Server, and authentication mechanisms (OAuth, SAML).
- Basic understanding of RAG concepts, vector search, and orchestration frameworks. Soft Skills
- Curiosity and continuous learning mindset.
- Strong collaboration and communication skills.
- Problem-solving orientation with attention to detail.
- Adaptability in fast-paced, client-focused environments., 15 years full time education
