Description
At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people.
We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our Delivery Station and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance.
Key job responsibilities
Job Description
- Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
- Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
- Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
- Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
- Work on the ground to enable network with new product launches and partner with the operations and other teams.
- Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
- Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
- Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
- Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
- Enhance Engagement with accounts to improve business and increase retention.
- Drive stores against goals (Volume, FTR and other key metrics).
- Handling day to day operational escalations and be available to round the clock to manage the issues.
- Internal/External Stake holder management.
- Support station operations and/or customer deliveries.
Basic Qualifications
- 1+ years of sales experience
- Bachelor's degree
Preferred Qualifications
- 2+ years of sales experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - ASSPL - Uttarakhand - I14
Job ID: A3204974
