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CSS Analyst Voice
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CSS Analyst Voice
Ncr AtleosThis job is no longer accepting applications
Job Description
ESSENTIAL SKILLS:
- Candidate should be comfortable to work in 24/7 environment.
- Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required.
- Microsoft Certified Desktop Technician preferred.
TECHNICAL SKILLS:
- Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems.
- Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
- Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
- Should be skilled in virus/malware removal and troubleshooting customized applications.
- Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
- Knowledge of mobile device
COMMUNICATION SKILLS:
- Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar.
- Neutral accent, suitable speech rate, appealing voice, and confident tone.
- Ability to talk naturally with no need for filler.
- Call management and effective email communication skills.
More Info
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Key Skills
About Company
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.