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Aditya Birla Group

CSE - Tiruvallur

Aditya Birla Group
Thiruvallur, India
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Job Description

Job Description

1. Customer Handling

  • Attend to customer queries (walkin / calls / emails)
  • Provide information on:
    • Policy details
    • Premium payments
    • Claims process
    • Policy benefits

  • Policy Servicing

    • Handle requests like:
      • Address / contact updates
      • Nominee changes
      • Policy revival
      • Fund switch / withdrawal (ULIP cases)

    • Claims & Documentation

      • Guide customers on claim submission process
      • Verify and collect required documents
      • Coordinate with backend/claims team for closure

More Info

Job Type:
Permanent Job
Role:
Senior Executive
Function:
Customer Service
Employment Type:
Full time

Job ID: 148306725

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Last Updated: 25-05-2026 06:33:40 PM
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