CRM Sales Executive

Role overview

You will own customer relationships from first enquiry to repeat purchase, so every lead gets a prompt follow-up and every customer comes back.

Key responsibilities

• Handle inbound leads from website, social media, ads and walk-ins

• Make follow-up calls and WhatsApp communication, and convert enquiries into sales

• Maintain accurate records of leads, pipeline and customer history in the CRM

• Run post-sale follow-ups, service reminders, feedback and repeat-purchase campaigns

• Share weekly reports on lead conversion and pipeline status

Requirements

• 1–3 years in tele-sales, inside sales or CRM roles (retail, automobile or consumer brands preferred)

• Hands-on with CRM tools (Zoho, HubSpot, Salesforce or similar) and MS Excel / Google Sheets

• Excellent communication in English, Hindi and Marathi

• Target-oriented, organised and customer-friendly

Why join us: fast-growing brand, direct exposure to leadership, performance incentives.