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CRM & Growth Marketing Manager

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  • Posted 24 days ago
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Job Description

About RentoMojo

RentoMojo is one of India's leading furniture and appliance rental platforms, helping people

across major metros furnish their homes on a flexible subscription model instead of buying

outright. As a rental-subscription business, our growth is driven by the full customer lifecycle -

activation, retention, cross-sell, and win-back - not one-off transactions.

We're looking for a CRM and growth marketer who lives and breathes lifecycle marketing, backs

every decision with data, and uses AI to move faster than a traditional marketer ever could.

The Role

This is a high-ownership, AI-first role centered on CleverTap, where you'll design and run the

lifecycle campaigns that reduce drop-offs, drive cross-sell and upsell, and improve conversion

across our funnel. You'll pair that with sharp analytics — owning traffic and performance

reporting across channels — and with a heavy reliance on AI: producing your own creative,

automating repetitive workflows, and shipping campaigns without waiting on other teams.

If you love the loop of hypothesis build the journey A/B test read the data iterate, and

you reach for AI tools to do it faster, this is your role.

What You'll Do

CRM & Lifecycle Marketing (CleverTap) — the core of the role

  • Own CleverTap end to end: segmentation, audiences, journeys, in-app popups, push,

SMS, WhatsApp, and email.

  • Design and run drop-off, cross-sell, and upsell campaign journeys across the customer

lifecycle.

  • Build onboarding, retention, win-back, and churn-prevention flows.
  • Run constant A/B testing on messaging, timing, and creative — always be testing.

AI, Automation & Creative Production

  • Build and run automation workflows to eliminate repetitive marketing and reporting tasks.
  • Use AI assistants (e.g., Claude, Cowork) day to day to draft copy, generate creative,

analyze data, and speed up execution.

  • Continuously find new places to apply AI across the CRM and analytics stack.

Conversion & Discounting Levers

  • Figure out, test, and optimize discounting strategies and other levers to reduce funnel

drop-offs.

  • Identify friction and leakage points across the journey and design experiments to fix

them.

  • Work discounts and in-app popups as tactical levers, measuring impact rigorously.

Cross-Channel Traffic & Analytics

  • Analyze traffic and user behavior across channels (organic, direct, referral, app, web,

CRM) to understand where users come from and where they drop.

  • Know AppsFlyer (Android and iOS) and GA4 (web, including UTM and UTM-term

tracking) inside and out.

  • Design custom-event-based measurement methodologies to keep reporting accurate

and trustworthy.

  • Produce clear daily, weekly, and monthly reports for stakeholders and translate the

data into action.

Category Coordination & Growth

  • Partner with the category team to improve visibility of new product launches.
  • Diagnose products and categories not meeting targets, and design CRM interventions to

move the numbers.

What You'll Bring

  • Deep, hands-on CleverTap experience - you know it inside out (comparable tools like

MoEngage, Braze, or WebEngage considered).

  • Strong command of AppsFlyer and GA4, including event-based measurement and UTM

tracking.

  • Genuine enthusiasm and demonstrated skill in AI implementation and automation

workflows - you actively use tools like Claude and Cowork to get work done.

  • Ability to create creative assets using AI and operate with minimal reliance on a

dedicated creative team.

  • A real experimentation mindset - comfortable designing A/B tests, discount experiments,

and conversion-optimization plays.

  • Analytical rigor and the discipline to own a daily/weekly/monthly reporting cadence.
  • Strong copywriting instincts for CRM channels (push, in-app, WhatsApp, email).
  • Ability to work cross-functionally with category, tech, and analytics stakeholders.
  • Working Knowledge of SQL.

Nice to Have

  • Experience in a subscription, rental, or e-commerce business.
  • Experience with AI image/video generation tools (e.g., Higgsfield) for marketing creative.
  • SQL or dashboarding skills for self-serve analysis.

Tools & Platforms

CleverTap

  • AppsFlyer
  • GA4
  • Claude
  • Cowork
  • Higgsfield AI Skills: a/b testing,design,clevertap,crm,crm & lifecycle marketing,analytics,upsell campaign journeys

More Info

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About Company

Job ID: 151809969

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