CRM (Freelancer)

About Us:

Deccan AI experts is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact.

About the role:

We are looking for a skilled CRM (Customer Relationship Manager) with at least 3 years of experience to join us as a freelancer and lead efforts to enhance customer relationships, retention, and engagement through targeted CRM strategies.

Key Responsibilities:

• Develop and implement CRM strategies to build and maintain strong customer relationships.
• Analyze customer data to create personalized experiences and retention plans.
• Manage customer queries and ensure high satisfaction levels.
• Coordinate with marketing and sales teams to align customer strategies.

Required Qualifications:

• 3+ years of experience in CRM management or customer relationship strategies.
• Strong skills in CRM tools (e.g., Salesforce, HubSpot) and data analysis.
• Excellent communication and problem-solving skills.

Why Join Us

• Work on high-impact projects that contribute to building AI for Good.
• Collaborate with top-tier engineers and domain experts from IITs, NITs, and BITS.
• Opportunity to grow in a fast-paced, innovation-driven environment.

NOTE: This will be a flexible freelancing opportunity. Pay will vary by project and typically is up to 1500 per hour.