CRM Executive (Walk-in only)

-Build and maintain strong relationships with current and prospective members, addressing their needs and ensuring satisfaction.

-Handle inbound inquiries, follow up on leads, and convert potential leads into active members.

-Update and manage CRM systems with accurate member information and interactions.

-Develop strategies to enhance member retention by addressing concerns and ensuring continued satisfaction.

-Please respond to member queries regarding billing, amenities, and services, and resolve issues quickly.

-Prepare and present reports on CRM performance, member feedback, and sales leads to management.

-Collect and analyze feedback to continuously improve customer service and member experience.