CRM EXECUTIVE & SR EXECUTIVE

Execute welcome emails and calls to new clients.

Coordinate with bankers for loan sanction and disbursement processes.

Prepare receipts and finalize draft agreements.

Coordinate with clients and registration offices for the registration process.

Send demand letters as per payment slab and follow up for collections.

Manage stage-wise recovery of sold units.

Maintain and update customer records, payment details, inquiries, complaints, and interactions in the system.

Handle possession handovers and all post-sales activities.

Maintain accurate records of customer interactions and actions taken.