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CRM and Systems Admin

Eurofins
Faridabad
5-8 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

We are seeking a highly motivated CRM Specialist/Analyst to serve as the primary contact for CRM, providing support, driving adoption, and leveraging data to fuel business growth.

Key Responsibilities

  • Serve as primary contact for CRM between all Users and Group CRM Team.
  • Provide day-to-day support and problem-solving for Users.
  • Prepare dashboards and generate data insights to fuel business growth.
  • Produce training materials/ sessions and onboard new users.
  • Manage utilization and adoption, identify gaps to drive users to reach Sales KPIs.
  • Develop data governance policy to ensure data integrity and perform regular checks to monitor cleanliness.
  • Share practical knowledge and best practices among all offices to encourage self-learning by users.
  • Work with Group CRM Team and the business in shaping new developments of CRM.

Qualifications

  • 5 8 years of relevant experience; exposure in an in-house environment is preferred.
  • Certificates on MS Dynamics 365 CRM (Sales, Customer Insights Journey, and Customer Service) are essential.
  • Proficiency in Power BI, PowerApp, and Power Automate is desirable.

More Info

Job Type:
Permanent Job
Industry:
Biotechnology
Role:
System Administrator
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Eurofins

Eurofins Genomics India is a leading provider of genomic services in India. Many of the top life science companies and academic research institutions in private and public sector are clients of Eurofins India.
Our focus is on customer convenience and providing high quality service. With a team of experienced and skilled manpower, Eurofins Genomics India has gained an excellent reputation as a reliable source of genomic products and services.

Job ID: 118782525

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Last Updated: 23-01-2026 04:58:44 AM
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