CRES:Facility Management Team

CRES provides support to all business functions on Annual Branch/Office Network Expansion Plan of the Bank, Upkeep & Maintenance of existing branches & offices, Safety & Security and Administration including other Offices like RAC, Currency Chests and Regional Office.

The department plays significant role as it deals with multiple internal/external stakeholders including vendors, various business teams and its verticals, F&A, compliance, audit etc. to ensure uninterrupted branch operations and safety of the employees besides implementing the ideas that brings cost & energy efficiencies, reductions to cost of operations and improved turn-around-time

Facility Management for Large Offices:

- Seat allocation, Space Management to various departments and stakeholders including subsidiaries

- AMCs monitoring and management for critical and heavy equipment such as DG, lift, centralized AC, UPS systems, HT / LT installations, ensuring continuity in operations

- Monitoring and managing the facility management agencies (soft services and technical services rendered), reviewing performance of the vendors on monthly basis in line with the performance SLAs

- Consumables management such as Tea, Coffee, Paper, Soaps, light and plumbing fittings / fixtures etc.

- Addition / alteration / repairs due to wear and tear - Payment of electricity bills, mail management

- Attending and monitoring staff complaints and ensuring timely resolution

- Co-ordinating and ensuring timely renewal of FM, AMC agreements

- Trouble shooting any technical failures / issues on day to day basis

- Asset tracking and timely reconciliation

- Maintaining records and sharing details for apportioning of expenses on an ongoing basis for different departments based on occupancy

- Maintaining and managing data pertaining to sustainability submissions such as water usage, paper usage, electricity consumption, etc.

- Ensuring statutory compliances such as following: Pollution control norms, disposal of waste and debris, etc.

- Ensuring health and hygiene of the building by timely execution of pest control treatment, sanitization, cafeteria cleanliness, etc.

- Extend support and facilitate various events happening within the building such as trainings, large gatherings, town halls, etc.

IR, Operations, & Escalations Management:

- Ensuring the PAN India Branches are linked on LIN

- Providing resolutions for Notices/letters issued by labour offices forwarded by the branch for resolution.

- Ensuring all the observations raised by the Govt/labour raised is closed timely without any escalation.

- Timely processing of the invoices of the labour consultant for providing assistance PAN India.

- Deployment/Redeployment of the Outsourced manpower.

- Arrangement of deployment of outsourced manpower for new Branches.

- Rationalisation of Outsourced Manpower.

- PAN India monthly wage bills

- Ensuring the Salary of the outsourced manpower is disbursed on time.

- Escalations pertaining to the branches/offices.

- Cost Rationalisation

- Ensuring to close all the Audit/Compliance observations on time

- Timely updation of Vendor details on the COS and VMT software.

- Timely submission of all the review report.

- Submission of monthly provisions with proper justification

Optimal qualification for success on the job is:

Education Graduate/Post Graduate in Law/Engineering with Good written/verbal communication

Experience- 3 7 years

For successful execution of the job, a candidate should possess the following:

o Qualified Graduate/Post Graduate with good command on English

o Knowledge of MS Office